Returns & Refunds Policy

Return Policy

• You will get 24 hours from the delivery time to notify us if your goods are defective, damaged, or flawed. Depending on the category and condition of your purchase, you may be able to get a refund or a replacement.
• Please be aware that we don’t accept any return or exchange of any goods for a change of mind.
• The applicable terms & conditions will always be displayed on the product page.

VALID REASONS TO RETURN AN ITEM

• If the delivered product is damaged or defective physically in some way.
• If you receive a product that is inaccurate or incomplete (for example, the presentation or specifications differ from those on the website or missing parts).
• If there is a mismatch between the size of a product and the one you ordered.

REASONS THAT WON’T BE CONSIDERED VALID

• You no longer have a use for it after you've placed the order, you've changed your mind.

TERMS & CONDITIONS TO RETURN A PRODUCT

• The item must be completely new, unopened, and unwashed in order to qualify for a refund.
• Accessories, freebies, original tags, warranty cards, and user manuals must remain with the product.
• The item must be returned in its original manufacturer's packaging/box, and it cannot be modified in any way.

Refund Policy

ISSUANCE OF REFUNDS

If your goods qualify for a refund, you have to send back the goods that you received through another courier. As soon as we receive your product and put it through quality inspection, you can anticipate your refund to be processed within 7 business days after we collect it.

In some cases, the refund process may take longer than expected because of unforeseen complications or delays in shipment.

CONDITIONS OF REFUNDS

• We will have to deduct the delivery charge.
• A 5% refund servicing fee will be deducted from the total amount.
• After the refund request is approved, it normally takes a maximum of 7 business days to complete the refund process.